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REFUND POLICY



NEED TO MAKE A RETURN?

If you're not satisfied with your  order in any way, our team will gladly help to make things right. Please see below for more information on our return policy.

 

HOW LONG IS THE RETURN WINDOW?

  • We will accept returns within 30 days of delivery.
  • *Please note that we don't accept returns after the 30 day timeframe. If an item is sent back after the 30 day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs.

 

A FEW THINGS TO NOTE:

  • All returned products must be unworn, unwashed in original condition with product tags. Please provide relevant photos to our Customer Care Team for review. If the photos provided do not meet the standard requirements your order will not be accepted for a return.
  • For sanitary reasons, socks are not eligible for returns or exchanges unless there is a quality issue.
  • Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us.
  • Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded.
  • Combined sales products cannot be refunded or exchanged individually.
 

EASY RETURN TO OUR WAREHOUSE

  • For more information about return label pricing, please check #14 on the FAQs below.
  • Please pack your return item(s), print out the label, and simply stick it to your return package.
  • Please note that the return label is only valid for 21 days after the approval of our Customer Care Team.
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